Question 1

What is a Saniflo and how does it work?

Accepted Answer

At RTG Saniflo Services in London, we install Saniflo systems that allow you to add a toilet or bathroom anywhere in your home. The system macerates waste and pumps it through small pipes to your main drainage, making it perfect for basements, lofts, or extensions.

Question 2

Are Saniflo toilets legal in the UK?

Accepted Answer

Yes. All Saniflo systems installed by RTG Saniflo Services in London are fully compliant with UK Building Regulations and legal for use in residential and commercial properties.

Question 3

Where can a Saniflo toilet be installed?

Accepted Answer

Saniflo toilets can be installed almost anywhere, including basements, loft conversions, under stairs, garages, or London flats. Our team can assess your property and recommend the best solution.

Question 4

Do Saniflo toilets need electricity?

Accepted Answer

Yes. Saniflo toilets rely on electricity to power the macerator pump. At RTG Saniflo Services, we ensure your system is installed safely with the correct electrical connections.

Question 5

Are Saniflo toilets noisy?

Accepted Answer

Modern Saniflo units are designed to be quiet. A typical flush makes a soft humming sound. Excessive noise can indicate a blockage or maintenance issue—something our London engineers can quickly fix.

Question 6

How far can a Saniflo pump waste?

Accepted Answer

Depending on the model, Saniflo can pump waste up to 5 metres vertically or 100 metres horizontally. Our London installations are tailored to ensure your system works efficiently anywhere in your property.

Question 7

Can a Saniflo be used as a main toilet?

Accepted Answer

Absolutely. Many London homes use Saniflo systems as main toilets, provided they are installed correctly and maintained regularly by RTG Saniflo Services.

Question 8

What causes a Saniflo to block?

Accepted Answer

Blockages are usually caused by flushing wet wipes, sanitary products, nappies, or excessive toilet paper. Our London engineers can unblock and maintain your system safely.

Question 9

What should never be flushed down a Saniflo?

Accepted Answer

Only human waste and toilet paper should go down a Saniflo. Avoid wet wipes, nappies, food, grease, and chemicals, which can damage the system.

Question 10

Why does my Saniflo keep running?

Accepted Answer

A constantly running Saniflo is often due to a faulty switch, limescale build-up, or blockages. Our London team can quickly diagnose and repair the issue.

Question 11

Why does my Saniflo smell?

Accepted Answer

Odours are usually caused by blockages, limescale, or lack of servicing. Regular maintenance from RTG Saniflo Services London keeps your system hygienic and fresh.

Question 12

How often should a Saniflo be serviced?

Accepted Answer

We recommend annual servicing for all Saniflo systems in London. Regular maintenance prevents blockages, reduces odours, and extends the life of your system.

Question 13

Can a Saniflo be repaired or does it need replacing?

Accepted Answer

Most issues can be repaired quickly. Replacement is only needed for very old or heavily damaged units. Our London engineers offer fast, reliable repairs.

Question 14

How long do Saniflo systems last?

Accepted Answer

With proper care and servicing, a Saniflo system can last 10–15 years or more. Regular checks by RTG Saniflo Services London ensure long-lasting performance.

Question 15

Why would I need a Saniflo system?

Accepted Answer

A Saniflo system is ideal when traditional drainage isn’t possible. Whether you’re adding a bathroom in a basement, loft, under the stairs, or a London flat without direct soil pipes, a Saniflo lets you install a toilet, shower, or sink anywhere in your property. At RTG Saniflo Services London, we help homeowners and landlords find the perfect solution for awkward spaces.

Question 16

What are the benefits of a Saniflo system over a regular toilet?

Accepted Answer

Saniflo systems offer flexibility and convenience that standard toilets can’t. Key benefits include:
 • Install anywhere – basements, lofts, garages, or extensions
 • No major plumbing works – small pipes replace large soil stacks
 • Quick and cost-effective installation – less disruption to your London home
 • Versatility – connect sinks, showers, or washing machines
 • Reliable performance – modern systems are quiet, durable, and low-maintenance
At RTG Saniflo Services, we ensure every Saniflo installation maximises space and functionality for London properties.

Question 17

Do you offer same-day service in London?

Accepted Answer

Yes, we provide same-day or next-day service within London to address urgent Saniflo system issues promptly.

Question 18

How do you handle Saniflo repairs?

Accepted Answer

We diagnose the issue quickly and carry all necessary spare parts to fix common problems on the spot. Our goal is to restore your system's functionality efficiently.

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